New survey data reveal that some of the initial concerns about cloud and on-premises data and app integration, and unifying the user experience, continue to be significant challenges. Yet IT governance and the maturing of managing technology have led to a surprising agreement between the data center jockeys and their business customers. A Harvard Business Review Analytic Services poll in the fall of 2015, about cloud implementation experiences, yielded 341 respondents from around the world […]
compliance
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Ten main reasons why cloud technology is taking center stage in call centers: Flexibility of OPEX over CAPEX. The shift from upfront capital costs to ongoing pay-as-you-go operational costs means that cloud-based solutions offer contact center managers a way to deploy new technology and scale up or down in a cost-effective way. For outsourcers and telemarketers who may have call volumes that vary dramatically depending on campaign levels, solutions with a flexible pay per usage […]
According to a new report by cloud security company CipherCloud, compliance is the single biggest concern for large organizations looking at cloud adoption. The company surveyed its 100-plus large global customers and found that, for 64 percent, compliance was their top cloud security obstacle, followed by unprotected data for 32 percent. Of those concerned most about compliance, 58 percent said that cloud services violated data protection laws in their country, 31 percent said they violated […]
As bank executives continue to debate, hesitate and worry over the security issues related to using applications that connect to the cloud, their employees are using cloud-based apps by the hundreds — often without banks’ knowledge. The average bank had 844 cloud services in use throughout its network in the third quarter of this year, according to an analysis conducted by Skyhigh Networks, far higher than bank IT departments estimated. “If you did a survey […]
Small and medium businesses have a lot to gain through adopting cloud computing, a recent research from comScore – sponsored by Microsoft – shows. Not only would these companies benefit from important time and money savings when adopting the cloud, but they also see increased security levels, the aforementioned research shows. According to the survey, which was conducted among both cloud and non-cloud SMBs in the U.S., India, Hong Kong, Malaysia and Singapore, most businesses […]
The demand for desktop virtualization is being driven, at least in part, by the explosive growth in mobile work styles. That’s a key takeaway from a new global market study commissioned by virtual solutions provider Citrix, whose virtualization, networking and cloud solutions are delivered to more than 100 million corporate desktops daily. The survey found that 55 percent of responding companies will deploy new desktop virtualization for the first time by 2013. Of those surveyed, […]
Companies are looking for cloud solutions that satisfy the requirements of the IT manager in terms of reliability, security and rapid access to data, while still receiving everything they need such as service, flexibility and user-friendliness. By consolidating resources into secure, redundant and hardened data centres, providers of cloud solutions can offer a considerably higher degree of reliability and increased network security than before. Yet many companies are still sceptical about these claims and doubt […]
Since Cloud computing is a new way of doing business you have to be clear about what you are letting yourself in for. For some, the business benefits of Cloud are many – for others it will be the simple fact that Cloud allows a small business to stop worrying about its IT – something that distracts from its core function of running the business. Cloud computing differs from conventional outsourcing in that the latter […]
By definition, Cloud computing is Web-based computing, whereby shared resources, both software and information are provided to computers and other devices on-demand through an Internet connection. Instead of having to buy, install, maintain, and manage these resources on your own computer or device, you access and use them through a Web browser. One of the major advantages to businesses using Cloud based technologies is that it saves time. Rather than managing technology in-house, you pay […]
Cloud computing is a remarkable phenomenon, with analysts at IDC predicting public cloud computing services to be a $73 billion market by 2015. However, many CIOs are still puzzled by the term and may not yet be familiar with how appropriate ‘The Cloud’ is for certain business IT functions. Concerns over security, too, remain an issue for some. The wide availability of computing power, storage capacity and software over the internet, through ‘The Cloud’, presents […]