The benefits of cloud services are often cited. They’re low-cost. They’re scalable. They’re permanently state-of-the-art. However, at least with traditional IT outsourcing, the customer can negotiate a balanced, even a customer-friendly contract. Cloud customers usually have little option but to accept standard T&Cs. It is a utility model, where multiple users each buy a slice of the same pre-existing service. Providers tend to have the “take it or leave it” mentality of a gas or […]
warranties
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