Hosted

24 posts

Two round gold-colored coins, illustrating cloud computing versus SaaS

Cloud Computing Versus SaaS

As our world becomes more and more connected, the terms used to describe online services blur into abstraction. In this article, I’ll clarify the terms “cloud computing” versus “software as a service,” often referred to as SaaS. In some ways, it’s like describing two sides of the same coin. However, there are some clear distinctions, along with risks and rewards to keep in mind. The Internet is increasingly being referred to as the cloud. One […]

A dandelion blowing in the wind at sunset, illustrating wishing upon a cloud

Wish Upon A Cloud

It seems that every networking event this year, every tech magazine issue, and every vendor worth its salt is talking about “the cloud.” The cloud, in one of its many forms – public, private, or mixed – has become ubiquitous! I’ll confess: I started off my cloud gazing with little interest and several doubts, but I’ve learned a lot over the past year about the potential benefits of obtaining software, platform, and infrastructure as cloud […]

Two women wearing headsets in a bright office, illustrating cloud computing in the contact center

Cloud Computing In The Contact Center

Companies are looking for cloud solutions that satisfy the requirements of the IT manager in terms of reliability, security and rapid access to data, while still receiving everything they need such as service, flexibility and user-friendliness. By consolidating resources into secure, redundant and hardened data centres, providers of cloud solutions can offer a considerably higher degree of reliability and increased network security than before. Yet many companies are still sceptical about these claims and doubt […]

Magnifying glass sits near a laptop on a table, illustrating myths of cloud computing

4 Myths of Cloud Computing

With all the talk about cloud computing and its impact on business it’s important to understand what the cloud is — and what it isn’t. James Staten, vice president and principal analyst at Forrester Research, provided his company’s take on the subject this week at the Autodesk University, where cloud computing was Topic A for the annual users conference that drew more than 8,000 people. The main advantages cloud computing provides — connectivity, mobility, flexibility […]

Person holding black android smartphone, illustrating virtualized Android phones

Verizon To Offer Virtualised Android Phones

Telefonica and Verizon will become the first operators to offer Android phones running VMware’s mobile hypervisor, the companies announced on Wednesday at the VMworld 2011 Europe conference in Copenhagen. VMware has previously said that Verizon would offer the service, without disclosing details about timing, but this is the first time Telefonica has said it plans to offer phones with the hypervisor. Users of phones with the VMware product will find two profiles on their devices: […]

Child looking at three question mark blocks, illustrating questions about the cloud

Everything You Ever Wanted To Know About The Cloud (But Were Afraid To Ask)

Cloud computing is certainly attracting headlines in the media. You might have noticed Microsoft’s Cloud Power advertising blitz, or seen Apple’s Steve Jobs talking excitedly about iCloud. The trouble is that, for most companies, it’s hard to work out whether any of this hype is relevant to their business. So is the cloud an option for you? As it happens, it is likely that your company already uses a cloud-based solution. If you subscribe to […]

Man in black suit sitting on black office rolling chair, illustrating hosted voice services

Hosted Voice Expands Communications And Productivity

Businesses can finally replace their old phone systems and get a far more flexible phone solution for a fraction of the cost. But it’s not just replacing one phone system for another. With Hosted voice, you get the benefits of a fully managed phone system, which means you’ll need fewer resident experts to handle things. What’s more, Hosted voice expands communications and productivity by providing a range of advanced features and functionality. And it does […]

An artist's rendering of a ferris wheel in a city, illustrating the future of VoIP

The Future of VoIP

Back in 1995, the first Voice over Internet Protocol (VoIP) calls were made between two PCs. At first, it was just a technological novelty but by 1998, VoIP had begun to establish itself as a means of providing low-cost long distance calls, carrying an estimated 1% of US phone traffic. Jump forward ten years to 2008 and VoIP has revolutionised the way that residential and business communications are delivered. According to Infonetics, around 30% of […]

Young woman focused on computer and documents at office desk, illustrating choosing a VoIP service

Choosing The Right VoIP Service For Your Business

The telephone switchboard and landline desk phone may not be dead, but they are becoming relics of the past along with office ashtrays and typewriters. Businesses are increasingly turning away from PBX (private branch exchange) phone systems and toward VoIP (Voice over Internet Protocol) telephony, which enables conversations to travel as data across the Internet. By 2013 more than 80 percent of businesses will use VoIP, according to research by In-Stat. Is VoIP Right for […]

A pink piggy bank surrounded by a pile of gold coins, illustrating VoIP migration savings

VoIP Migration Leads to Savings

Small businesses looking to ditch old PBX landline phones can save big and increase staff productivity by migrating to Internet-based phone systems. The telephone switchboard and landline desk phone may not be dead, but they are becoming relics of the past along with office ashtrays and typewriters. Businesses are increasingly turning away from PBX (private branch exchange) phone systems and toward VoIP (Voice over Internet Protocol) telephony, which enables conversations to travel as data across […]