Cloud computing and business analytics are set to inject new life into the business process outsourcing (BPO) sector through reduced upfront costs and better use of the data. IT-enabled BPO is big business, but IT’s role is largely as an enabler of efficiencies. The IT infrastructures that support BPO can be fine-tuned to cut costs, but the best-performing BPO deals are using IT to innovate. Recent research from Accenture revealed that only 20% of BPO […]
Outsourcing
10 posts
A massive 93% of financial decision makers believe that cloud computing will be important to the success of their businesses over the next couple of years, according to research. Vanson Bourne questioned 100 senior executives within the finance departments at UK companies for the research, which was commissioned by Google. It also found that 68% of businesses surveyed had either already implemented cloud services or have plans to. A total of 66% makers believe the […]
Since Cloud computing is a new way of doing business you have to be clear about what you are letting yourself in for. For some, the business benefits of Cloud are many – for others it will be the simple fact that Cloud allows a small business to stop worrying about its IT – something that distracts from its core function of running the business. Cloud computing differs from conventional outsourcing in that the latter […]
IBM, HP, and other established vendors entering cloud computing are often already outsourcing partners to the firms that are now frequently looking for an infrastructure service provider. But that doesn’t mean they have an inside track on the business. They do not. Established vendors are going to face stiff competition for outsourcing business from the new infrastructure providers: Amazon, Rackspace, and others, according to a report by Pricewaterhouse Coopers. Traditionally, IT works in a break-fix […]
Several private clouds are now coming to market based on the Vblock technology developed by VCE, a joint venture forged by Cisco, EMC and VMWare. Last week I groaned inwardly as I saw not one, but two announcements plop into my inbox. First came Sungard’s “fully managed cloud offering”, and then a couple of days later CSC got in touch to brief me about the launch of CSC BizCloud, “the industry’s first on-premise private cloud […]
Investing in private clouds is a top priority for IT organizations in 2011, according to two recent online polls, Unisys said on Jan. 26. The two polls were conducted on the Unisys Web site. The first poll, in December 2010, asked visitors about their cloud computing implementation plans. The second poll, asking visitors to name their organization’s biggest investment priority in 2011, was conducted a month later and completed on Jan. 24. In the January […]
Forty per cent of C-level executives have stated they are not planning to adopt cloud computing, according to a global report by the non-profit IT Governance Institute. Senior executives who do not plan to use cloud computing at all in the near future list security (47pc) and privacy concerns (50pc), followed closely by legacy infrastructure investments (35pc), as barriers to adoption. The 2011 study polled 834 executives from 21 countries, divided almost evenly between business […]
Cloud computing and business process outsourcing (BPO) will become increasingly popular with government IT departments during 2011 as funding cuts start to bite, according to analyst firm Ovum. In a report entitled 2011 Trends to Watch: Government Technology, analyst Jessica Hawkins predicts that consumption-based technologies that are delivered through the cloud will grow in use due to the cost-savings they can offer. “Because cloud delivery means a lot of infrastructure is owned and operated by […]
No doubt you are seeing more and more information about the value of moving IT services “into the Cloud.” But do you know exactly what that means? Does anyone? Before moving into the world of Cloud computing you must first gain a holistic view of your current IT environment and future business objectives. This way you will have a better understanding of the current realities and future possibilities available to your organization in the Cloud. […]
As the dominant IT paradigm continues to shift, companies need to manage critical components of the migration. Companies still face plenty of questions regarding cloud computing. Increasingly, however, the dominant question is not whether to do it, but how intensely. In fact, given the pace at which companies are offloading at least part of their IT infrastructure to public clouds (generally defined as third-party services that host computing workloads in multi-tenant data centers), those that […]