VoIP-over-VPN technology protects the privacy of corporate voice communications in industrial networks, while delivering the cost-saving and technology benefits of Voice-over-IP. By reducing or eliminating phone charges, consolidating infrastructure, and streamlining network operations and maintenance, Voice over Internet Protocol (VoIP) offers tremendous cost-savings for oil and gas companies and other industrial sectors. As with any new technology, however, there can be a down-side. Most VoIP gateways compromise communication security by transporting VoIP and data traffic […]
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Regular attendees of the Enterprise Connect conference (formerly VoiceCon) couldn’t help but notice that this year everyone was talking — and talking more seriously — about implementing session initiated protocol (SIP) trunking. Although other conference topics such as Unified Communications and mobility may have been more glamorous, SIP trunking was often in the background as an enabling technology that can make those things work, or work better. SIP is an Internet standard for establishing and […]
We’ve learned a lot about mobility since the early days of this decade when businesses and consumers alike got their first taste of 3G networks. The shift from 2G voice-centric networks to 3G data-driven networks has made it clear that the real “killer apps” are mobile applications – transforming mobile devices into extensions of ourselves and our day-to-day lives. Consumers and enterprise alike are starting to see the incredible potential for combining mobile applications with […]
VMware, a provider of virtualization and cloud infrastructure solutions, announced the launch of its mobile virtualization solution that is expected to offer a personal as well as separate secure profile for work applications on a single Android phone. The virtualization software was demonstrated on LG Optimus Black at the Mobile World Congress. VMware is currently working with LG to pre-load the software. The company will start the trials of the software by the middle of […]
The research includes predictions for six technologies IT departments should consider in the coming year, including adoption of social media strategies, cloud computing and virtualization, as well as mobile applications and analytics tools. According to a study by IT analytics firm Info-Tech Research Group, 2011 will be the year of mass adoption for technologies the company said businesses have been slow to adopt. The research includes predictions for six technologies IT departments should consider in […]
Businesses are rapidly switching on to the benefits a hosted private branch exchange (PBX) – or switchboard – environment. That’s according to Graeme Victor, CEO of telecommunications solutions company Du Pont Telecom, who says several organizations have already adopted the new technology that aims to expand voice-over-Internet protocol (VOIP). Victor says with the growth and maturation of the data networks and the changes in the interconnect agreements, it is now possible to run a company’s […]
Today Forbes had a great article on hosted voice: One of the virtues of Voice over Internet Protocol is that your business can have a sophisticated phone system without installing a phone system. With a VoIP system hosted on the Internet, all you need are the phones. One situation where this particularly makes sense is if you run a relatively small (or lean) business with lots of locations. Rather than have each office install its […]
As the business process outsourcing (BPO) industry is expected to grow strongly this year, a software company encouraged call centers to cut capital and operational costs by using cloud computing. “There’s a new call center model in town. At the very least, you should do your due diligence to decide if it’s right for you,” inContact executive vice president Jim Tanner said in a statement issued Monday. Call centers — expected to grow by 28 […]