You are a small business, therefore, you need an easy way to communicate with your customers and vice versa. Picking a phone system that you can rely on is a complicated, tricky business, and not really something you want to hassle with at the end of the day. Ultimately, the choice comes down to two options. A traditional phone system relies on phone lines that are connected to the public switched telephone network (PSTN), on […]
voice over internet protocol
6 posts
The central aspect of any business is communication, and ensuring high levels of contact are maintained is a key concern for any company. Broadband and VoIP services are two of the most common aspects of business operations in the modern world, but what actually are they? Whilst the vast majority of us will be familiar with the concept of broadband we are often unable to distinguish home services for business ones. VoIP, on the other […]
Internet Protocol Telephony (IPT), also known as Voice over Internet Protocol (VoIP), is revolutionizing the way we do business. It offers a flexible, cost effective alternative to a traditional PSTN system (Public Switched Telephone Network), and is taking the business world by storm. So how does it work? Well, in a nutshell IPT allows you to place the telephone calls you would normally make on a phone line, over the internet using broadband or leased […]
Small to medium businesses (SMBs) are increasingly turning to VoIP solutions as a way of saving money, according to research from IT analyst firm AMI-Partners. More than 30 percent of small businesses (SBs, 1 – 99 employees) and 50 percent of medium businesses (MBs, 100-999 employees) said that Voice over Internet Protocol (VoIP) technology would become critical to their business operations. SMB decision-makers said they see benefit from VoIP in improved staff productivity, streamlined dispersed […]
Businesses are rapidly switching on to the benefits a hosted private branch exchange (PBX) – or switchboard – environment. That’s according to Graeme Victor, CEO of telecommunications solutions company Du Pont Telecom, who says several organizations have already adopted the new technology that aims to expand voice-over-Internet protocol (VOIP). Victor says with the growth and maturation of the data networks and the changes in the interconnect agreements, it is now possible to run a company’s […]
Today Forbes had a great article on hosted voice: One of the virtues of Voice over Internet Protocol is that your business can have a sophisticated phone system without installing a phone system. With a VoIP system hosted on the Internet, all you need are the phones. One situation where this particularly makes sense is if you run a relatively small (or lean) business with lots of locations. Rather than have each office install its […]