VMWare is showing off a mobile virtualization platform that will let people run a personal profile and a separate, secure profile for work applications on the same Android phone. VMWare CTO Stephen Herrod demonstrated the software on an LG Optimus Black at Mobile World Congress. The company is now testing the software internally and with partners. The idea is that enterprises can let their employees buy an Android phone but isolate the personal applications from […]
PBX
19 posts
Cloud computing has quickly established its rightful place in modern IT organisations, helping enterprises become more agile while keeping close watch on costs. As a new mainstream appeal, the new delivery model has proven its stripes with applications like messaging, storage and CRM. Now, technology innovators are applying what they learned. Cloud service delivery has hit critical mass, with the majority of organisations already riding the wave. With that adoption, enterprises have become more comfortable […]
Many companies are considering updating or replacing their current telephone systems in order to move to IP telephony or to have access to other modern features, such as UC (unified communications). As is true with other IT-enabled functions, a significant percentage of these companies are exploring or considering remotely hosted alternatives to premises-based PBXes. Several Focus community members have experiences and insights into hosted PBXes that can help decision-makers at these companies to make more […]
Contact centers that want to easily interoperate with other vendors, partners, and worksites must standardize with Session Initial Protocol (SIP) over their Voice-over-IP (VoIP) communications systems. Once an organization’s VoIP is SIP-enabled, they open themselves up to virtualizing multiple operations, increasing flexibility, reducing costs, and improving overall efficiency across an endless array of communications options. Here’s how organizations are improving customer service with SIP-enabled VoIP communications: Virtualize. An all IP-based solution doesn’t require PBX hardware […]
Small to medium businesses (SMBs) are increasingly turning to VoIP solutions as a way of saving money, according to research from IT analyst firm AMI-Partners. More than 30 percent of small businesses (SBs, 1 – 99 employees) and 50 percent of medium businesses (MBs, 100-999 employees) said that Voice over Internet Protocol (VoIP) technology would become critical to their business operations. SMB decision-makers said they see benefit from VoIP in improved staff productivity, streamlined dispersed […]
Businesses are rapidly switching on to the benefits a hosted private branch exchange (PBX) – or switchboard – environment. That’s according to Graeme Victor, CEO of telecommunications solutions company Du Pont Telecom, who says several organizations have already adopted the new technology that aims to expand voice-over-Internet protocol (VOIP). Victor says with the growth and maturation of the data networks and the changes in the interconnect agreements, it is now possible to run a company’s […]
Today Forbes had a great article on hosted voice: One of the virtues of Voice over Internet Protocol is that your business can have a sophisticated phone system without installing a phone system. With a VoIP system hosted on the Internet, all you need are the phones. One situation where this particularly makes sense is if you run a relatively small (or lean) business with lots of locations. Rather than have each office install its […]
Hosted voice technology is an innovative new method for delivering enterprise phone system functions to end users. Part of the ‘cloud computing’ concept, a hosted voice system (PBX) acts exactly like a traditional desk phone, but instead of residing locally, all software and functions are housed in the meshPBX state-of-the-art data centers. You simply access your voice needs with a simple internet connection. Hosted voice offers numerous advantages in terms of cost savings, access flexibility […]
Hosted desktop technology is an innovative new method for delivering desktops to end users. Part of the ‘cloud computing’ concept, a hosted desktop looks and acts exactly like a traditional PC, but instead of residing locally, all software and data are housed in the meshDESK state-of-the-art data centers. You simply access your resources with a simple internet connection. Hosted desktops offer numerous advantages in terms of cost savings, security, resilience, flexibility and reduced management. The […]