voip technology

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Black ip desk phone on white table, illustrating SMBs adopting VoIP and IP PBX

SMBs Adopting VoIP And IP PBX Despite Concerns

Small to medium businesses (SMBs) are increasingly turning to VoIP solutions as a way of saving money, according to research from IT analyst firm AMI-Partners. More than 30 percent of small businesses (SBs, 1 – 99 employees) and 50 percent of medium businesses (MBs, 100-999 employees) said that Voice over Internet Protocol (VoIP) technology would become critical to their business operations. SMB decision-makers said they see benefit from VoIP in improved staff productivity, streamlined dispersed […]