Expertly meshed information technology and voice technology services are the perfect combination of near term problem solving and long term competitive opportunities for organizations today. Delivered across a redundant and highly performing mesh infrastructure, mesh services have proven to lower or completely eliminate technology ownership problems, while improving the customer experience and productivity gains. Industry leading technologies and technology talent are available in any fraction or combination to fit your exact operational and budgetary expectations. […]
Hosted PBX
17 posts
meshIP, LLC is please to announce the launch of two new services! meshIP was formed five years ago and has specialized in company formation, business plan development, funding and growth strategies. We are adding to our capabilities to assist small and mid-sized firms in their growth by offering hosted computing and telecommunications services. These offerings allow our clients to get out of the IT business and focus on their business. Our meshDESK service offering allows […]
If you’ve heard people talk about VoIP (Voice over IP) but you are not entirely clear what it is, or you’ve heard people say you can save money with VoIP but you are a little suspicious, this is the guide for you. Read on for a simple, quick explanation of what VoIP is and how a VoIP phone system can help you save money. So here’s the basic idea: You are a small business and […]
Small and medium enterprises (SMEs) are beginning to use hosted Voice-over Internet Protocol (VoIP) solutions as an inexpensive substitute to in-house applications, a technical services provider believes. This is because hosted VoIP solutions remove hardware and in-house maintenance costs, a representative from PlanetMagpie has said. As a result, businesses are able to instead spend their money on other areas of their operations, which could be particularly important in the current economic climate. VoIP can enable […]
The SMB market for VoIP services is about to explode and service providers unprepared to meet that demand risk losing a hefty chunk of that key customer base, a new survey commissioned by Metaswitch Networks reports. The 2011 version of a regular survey of U.S. SMBs conducted by market research firm Inzenka showed that 27 percent of the 700 companies surveyed are already using VoIP and another 50 percent are planning to deploy it in […]
Hosted voice over Internet Protocol (VoIP) services can level the playing field for small and mid-sized businesses, making enterprise-grade communications available for a monthly subscription fee. At the same time, the flexibility of hosted business telephony offers unparalleled value for larger players as well. Here’s a look at ten reasons hosted VoIP services could be the right choice for your business: 1. Lower upfront cost: VoIP services maintain a system infrastructure on behalf of the […]
A spike in attacks against IP PBXs that started last fall shows no signs of abating, spawning speculation that those responsible have tapped into botnets and cloud computing resources to carry out their illegal activities. According to separate security reports from Cisco and Sipera’s Viper Lab research arm, the exploits are carried out using techniques that lend themselves to the interpretation that the attackers are tapping into broad resources that make their work more effective. […]
IP-based phone systems offer better convenience and expandability versus traditional PBX Small businesses have so many more options now when it comes to business technologies, many of which have evolved to meet the specific needs of smaller companies. Even Voice over IP (VoIP) phone systems are now well within reach for companies that are looking for enterprise features on a small business budget. An IP-based voice system provides a business-class phone solution that is more […]
Traditional telephony may be replaced by newer technology due to an increase in the use of voice over IP (VoIP) in businesses. Sales of VoIP phones are mainly to businesses, according to In-Stat. Norm Bogen, vice-president of digital entertainment research at the firm, says the technology allows telephone systems to be used for “more advanced communications.” However consumers IP phones have yet to reach the consumer market. Apart from technology roll-outs from service providers and […]
A report has found that many businesses are turning to cloud computing in an effort to control costs Companies are increasingly turning cloud computing to enhance productivity and increase their return on investment (ROI), according to a report from Fonality. The “2011 Small and Medium-Sized Business Communications Plans and Priorities” state-of-the-market report polled professionals considered to be on the “leading edge” of technology adoption. Respondents emphasised that cloud-based business applications or AaaS (Anything as a […]
With Voice over Internet Protocol (VoIP) intruding enterprise telecommunications systems, a number of technologies are being introduced to help enterprises manage the VoIP calls. The VoIP auto attendant is one such technology, which helps business offices manage inbound calls and route them to the correct person. A VoIP auto attendant, also known as a virtual receptionist, interacts with the caller to manage calls in a professional manner and enhance the efficiency of customer service. According […]
One of the latest spin offs of business VoIP technology is the Hosted PBX. This technology allows small and medium sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated and maintained by your voice-over-ip service provider. A hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. […]
In the future, mobile phones will dominate, with businesses moving to a ‘bring your own device’ strategy and voice virtualization will take on more importance in business’ networks according to survey results taken by business communications and collaboration software and services provider Mitel Networks. The survey found 53 percent of respondents felt that, in the future, mobile phones would become the dominant communication device in the workplace. These same responders also stated that their organizations […]
The cloud will be discussed everywhere in 2011, but how much money actually is there in the cloud business? In a live webcast event this week, analyst firm IDC’s Research Vice-President Cindy Borovick forecast a $1.6 billion cloud market in 2011. Borovick’s forecast is not for the entire cloud services ecosystem, but rather is a subset of IDC’s data center and networking forecast. The $1.6 billion figure is IDC’s projection for network equipment revenues used […]
Many companies are considering updating or replacing their current telephone systems in order to move to IP telephony or to have access to other modern features, such as UC (unified communications). As is true with other IT-enabled functions, a significant percentage of these companies are exploring or considering remotely hosted alternatives to premises-based PBXes. Several Focus community members have experiences and insights into hosted PBXes that can help decision-makers at these companies to make more […]
A recent survey has found that almost two-thirds of UK contact centres have either already adopted, or are looking to implement a remote working strategy. The survey, which questioned 100 UK contact centre managers across both the private and public sector, was conducted last week at Call Centre Expo by Siemens Enterprise Communications. The findings reflect technology industry analyst house IDC’s recent stated view, that the mobile worker population is increasing, with global numbers set […]
Hosted voice technology is an innovative new method for delivering enterprise phone system functions to end users. Part of the ‘cloud computing’ concept, a hosted voice system (PBX) acts exactly like a traditional desk phone, but instead of residing locally, all software and functions are housed in the meshPBX state-of-the-art data centers. You simply access your voice needs with a simple internet connection. Hosted voice offers numerous advantages in terms of cost savings, access flexibility […]