Hosted

24 posts

A scale with a bowl on top of it, illustrating the risks and benefits of cloud life

Life in The Cloud: The Risks and Benefits

A short summary of the benefits of the cloud for organizations from here. A key point is to pick a professional and fully redundant supplier. meshIP has redundant systems, data centers and fully backs up your data each day. ‘Cloud computing’ sounds like a complicated idea, but if you use Flickr to store your photos, or Hotmail to keep in touch with friends and family, or stream music over Spotify, then you are, in effect, […]

A man holding a smart phone while using a laptop, illustrating businesses adopting hosted PBX

Business Turns to Hosted PBX

Businesses are rapidly switching on to the benefits a hosted private branch exchange (PBX) – or switchboard – environment. That’s according to Graeme Victor, CEO of telecommunications solutions company Du Pont Telecom, who says several organizations have already adopted the new technology that aims to expand voice-over-Internet protocol (VOIP). Victor says with the growth and maturation of the data networks and the changes in the interconnect agreements, it is now possible to run a company’s […]

A man sitting at a desk talking on a phone, illustrating the virtues of hosted VoIP

The Virtues Of Hosted VoIP

Today Forbes had a great article on hosted voice: One of the virtues of Voice over Internet Protocol is that your business can have a sophisticated phone system without installing a phone system. With a VoIP system hosted on the Internet, all you need are the phones. One situation where this particularly makes sense is if you run a relatively small (or lean) business with lots of locations. Rather than have each office install its […]

A man wearing headphones sitting in front of a laptop computer, illustrating call centers cutting costs with the cloud

Cloud computing can help call centers cut costs

As the business process outsourcing (BPO) industry is expected to grow strongly this year, a software company encouraged call centers to cut capital and operational costs by using cloud computing. “There’s a new call center model in town. At the very least, you should do your due diligence to decide if it’s right for you,” inContact executive vice president Jim Tanner said in a statement issued Monday. Call centers — expected to grow by 28 […]