A short summary of the benefits of the cloud for organizations from here. A key point is to pick a professional and fully redundant supplier. meshIP has redundant systems, data centers and fully backs up your data each day. ‘Cloud computing’ sounds like a complicated idea, but if you use Flickr to store your photos, or Hotmail to keep in touch with friends and family, or stream music over Spotify, then you are, in effect, […]
Hosted
Businesses are rapidly switching on to the benefits a hosted private branch exchange (PBX) – or switchboard – environment. That’s according to Graeme Victor, CEO of telecommunications solutions company Du Pont Telecom, who says several organizations have already adopted the new technology that aims to expand voice-over-Internet protocol (VOIP). Victor says with the growth and maturation of the data networks and the changes in the interconnect agreements, it is now possible to run a company’s […]
As the business process outsourcing (BPO) industry is expected to grow strongly this year, a software company encouraged call centers to cut capital and operational costs by using cloud computing. “There’s a new call center model in town. At the very least, you should do your due diligence to decide if it’s right for you,” inContact executive vice president Jim Tanner said in a statement issued Monday. Call centers — expected to grow by 28 […]