VoIP

53 posts

A home office with a wooden desk, black chair, and green walls, illustrating hosted VoIP trends for SMBs

SMB Trends For Hosted VoIP Services

Here are the results from a recent Virtual PBX survey that asked more than 600 SMBs about virtual office use — along with the perceived effectiveness, costs, and technology needed to support a virtual business. The most popular drivers for using a virtual office included: employees’ flexibility (61%), business cost savings (54%), geographic distance of staff (42%) and the desire to reduce commute time, cost and pollution (41%). More 60% of respondents work from a […]

A desk with a phone, pencils, pens, and other office supplies, illustrating a small business guide to VoIP

The Small Business Guide to VoIP

If you’ve heard people talk about VoIP (Voice over IP) but you are not entirely clear what it is, or you’ve heard people say you can save money with VoIP but you are a little suspicious, this is the guide for you. Read on for a simple, quick explanation of what VoIP is and how a VoIP phone system can help you save money. So here’s the basic idea: You are a small business and […]

A close-up of a wireless router, illustrating network and VoIP security tips

Network & VoIP Security Tips

For anyone who has an internet connection, paying attention to your network security should be one of the most important things you can do. With a well maintained and managed network, you won’t need to worry about viruses or compromising sensitive data and access. Here are some simple steps you can take to make sure that you are protected: 1. Install and use a credible Anti-spyware, Anti-virus software package Spyware can present a major problem, […]

Young woman focused on computer and documents at office desk, illustrating choosing a VoIP service

Choosing The Right VoIP Service For Your Business

The telephone switchboard and landline desk phone may not be dead, but they are becoming relics of the past along with office ashtrays and typewriters. Businesses are increasingly turning away from PBX (private branch exchange) phone systems and toward VoIP (Voice over Internet Protocol) telephony, which enables conversations to travel as data across the Internet. By 2013 more than 80 percent of businesses will use VoIP, according to research by In-Stat. Is VoIP Right for […]

A pink piggy bank surrounded by a pile of gold coins, illustrating VoIP migration savings

VoIP Migration Leads to Savings

Small businesses looking to ditch old PBX landline phones can save big and increase staff productivity by migrating to Internet-based phone systems. The telephone switchboard and landline desk phone may not be dead, but they are becoming relics of the past along with office ashtrays and typewriters. Businesses are increasingly turning away from PBX (private branch exchange) phone systems and toward VoIP (Voice over Internet Protocol) telephony, which enables conversations to travel as data across […]

Woman talking on phone while working on laptop in office, illustrating hosted VoIP for SMEs

Are More SMEs Choosing Hosted VoIP Solutions?

Small and medium enterprises (SMEs) are beginning to use hosted Voice-over Internet Protocol (VoIP) solutions as an inexpensive substitute to in-house applications, a technical services provider believes. This is because hosted VoIP solutions remove hardware and in-house maintenance costs, a representative from PlanetMagpie has said. As a result, businesses are able to instead spend their money on other areas of their operations, which could be particularly important in the current economic climate. VoIP can enable […]

Black and gray ip desk phone, illustrating SMB demand for VoIP

Survey: SMBs Crave VoIP Switch

The SMB market for VoIP services is about to explode and service providers unprepared to meet that demand risk losing a hefty chunk of that key customer base, a new survey commissioned by Metaswitch Networks reports. The 2011 version of a regular survey of U.S. SMBs conducted by market research firm Inzenka showed that 27 percent of the 700 companies surveyed are already using VoIP and another 50 percent are planning to deploy it in […]

A calculator sitting on top of a table next to another calculator, illustrating VoIP cost benefits

VoIP: Counting Up the Cost Benefits

By using VoIP (voice over Internet protocol), companies immediately save money on toll charges. Also, you don’t pay any additional per-line feature charges because VoIP runs on your computer network. Regulatory fees, surcharges, and taxes are applied on a per-line basis. As you reduce the number of lines, the line-cost and recurring charges go with them. Reducing or eliminating phone lines If you can eliminate one or more of the lines that you lease from […]

A close up of a phone with a red cord, illustrating reasons to choose hosted VoIP

Top Ten Reasons to Choose Hosted VoIP Services

Hosted voice over Internet Protocol (VoIP) services can level the playing field for small and mid-sized businesses, making enterprise-grade communications available for a monthly subscription fee. At the same time, the flexibility of hosted business telephony offers unparalleled value for larger players as well. Here’s a look at ten reasons hosted VoIP services could be the right choice for your business: 1. Lower upfront cost: VoIP services maintain a system infrastructure on behalf of the […]

A large building with a dome and a flag on top with United States Capitol in the background, illustrating state taxes on VoIP

Senate Panel Embraces State VoIP Taxes

A key U.S. Senate committee approved legislation that would authorize state governments to impose hefty taxes on Internet phone services. The Senate Committee on Commerce on Thursday rewrote a bill that originally was intended to shield the fledging voice over Internet Protocol (VoIP) industry from state regulation. Sen. John Sununu, R-N.H., had intended his legislation to reserve that authority to the Federal Communications Commission. His bill initially said that no state or local government “may […]