Here are the results from a recent Virtual PBX survey that asked more than 600 SMBs about virtual office use — along with the perceived effectiveness, costs, and technology needed to support a virtual business.
The most popular drivers for using a virtual office included: employees’ flexibility (61%), business cost savings (54%), geographic distance of staff (42%) and the desire to reduce commute time, cost and pollution (41%). More 60% of respondents work from a virtual office almost all the time, while 27% work two to 10 days a month outside the office.
The survey showed that virtual workers are apparently addicted to cellphones — 87% survey takers use mobile devices for business communications. Also popular are landlines, used by 49%; VoIP phone lines, used by 25%; and computer-based VoIP soft phones, used by 20% of respondents.
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