SLA

11 posts

A close up of a control panel with buttons and switches, illustrating cloud control and privacy

Cloud Control

A survey recently carried out for IBM found that 77 per cent of respondents believe that?adopting?cloud ­computing makes protecting privacy more difficult, while 50 per cent are concerned about data breaches or loss. Indeed, when it comes to security the question now is often framed in terms of: where will my data be, who will be able to access it and how can I be assured of this and know what is really happening? When […]

Man using IP phone inside room, illustrating enterprise VoIP decisions

Making The Call On Enterprise VoIP

IP telephony encompasses a set of technologies enabling voice, data and video over existing IP-based LANS, WANs and the internet. Using voice over IP (VoIP) as the enabling technology to transport phone calls allows firms to eliminate legacy circuit-switched (TDM) systems and lower equipment costs by converging applications onto a single infrastructure, while browser-based interfaces can simplify system management. Software upgrades are also much easier to implement, as are adds, moves and changes (AMCs). At […]

Rocket launchpad with a tall rocket and surrounding structures, illustrating preparing a pathway into the cloud

Paving a Pathway Into The Cloud

Before spacecraft are blasted off into space, the astronauts that travel in them, mission-control personnel, and other key staff undergo specialised education and training, launch procedures are verified and rehearsed, and policies are drawn up so that everyone is clear about their roles. Organisations wanting to move into the cloud computing space need to employ similar rigour. Although cloud service technology is easily available and is a potential business game-changer, it is best for enterprises […]

A neon sign that says it began as a mistake, illustrating common cloud security mistakes

Cloud Security Mistakes

Crummy cloud computing SLAs, assuming cloud computing is bad and you’ll lose all control in moving to the cloud, are among the mistakes companies should avoid making in cloud security, a security consultant said Wednesday at Cornerstones of Trust 2011. Eugene Schultz, chief technology officer at Emagined Security, a consulting firm based in San Carlos, Calif., ticked off a list of cloud mistakes at the one-day security conference held in Foster City, Calif. The annual […]

Opened notebook, illustrating questions for selling a cloud solution

8 Questions You Need To Answer When Selling a Cloud Solution

Cloud computing can offer small and midsize companies wonderful potential benefits — in cost savings, time efficiency and simplifying business processes. However, solution providers must be able to distill the hype from the benefits of cloud computing to provide a solid foundation for any solution. Following are eight typical customer concerns you’ll need to address when selling a cloud solution. 1. Will I save money by going to the cloud? SMB customers are acutely aware […]

A lit up service sign, illustrating customer demands on cloud providers

Users Demand More From Cloud Providers

Cloud computing, an industry dependent on the availability of high-speed internet connectivity, grew on the realisation that internet bandwidth could be used for more than just downloading large files. However, the cloud’s initial lustre is starting to wear off and businesses are starting to query why they should move to the cloud and what happens once that leap is taken. The sales pitch of cloud computing is pretty simple: why bother running your own storage […]

Two women sitting on chair, illustrating questions to ask cloud providers

Moving to the Cloud? Five Questions You Must Ask Cloud Providers

The shift to cloud computing is well past the tipping point. Incumbents like Microsoft, IBM and Cisco are all dumping wheelbarrows full of money into their cloud efforts. Even the once-constant cloud skeptic, Larry Ellison, is now on board – albeit reluctantly – and behemoths in the making like Salesforce.com have the cloud to thank for their rise. Moreover, every time a research firm studies adoption patterns or asks the IT community about their future […]

A dirt path winding through a dense forest filled with thick grey fog, illustrating clearing up confusion about the cloud

Removing the Mist Surrounding The Cloud

Key factors that organisations must consider before moving across to a cloud computing model. The hype surrounding cloud computing is expected to reach unprecedented levels over the next few years. According to recent research by analyst Gartner, CIOs view the cloud as their top technology priority for 2011 and it expects the number of organisations using on-demand computing to rise to 43% within four years. Despite being lured by the prospect of achieving significant cost […]

Athletes in starting blocks on a race track, illustrating getting started with cloud computing

How To Get Started With Cloud Computing

1. Get smart Before making a move into the cloud, get educated on the principles and definitions of cloud computing, advises Johan Goossens, head of NATO’s Allied Command Transformation’s (ACT) Technology & Human Factors Branch in Norfolk, Va. “We started in the summer of 2010 with educational efforts. We got ourselves smart on the terminology, sitting down with vendor partners,” he says. 2. Know your apps “Before we got started with the cloud, we made […]

A sign on a wall that says danger pass at your own risk, illustrating the top risks of cloud computing

Cloud Computing: Top 10 Risks

With each passing day, more and more businesses in the UK are signing up to cloud computing, the revolutionary concept which allows clients to store data and run software remotely, rather than from an in-house server or computer harddrive. The potential and possibilities of cloud computing seem considerable. But so do the risks and snags. Here we’ve outlined the top 10 risks of cloud computing today. If you can explore all these issues before deciding […]

Customers interact with a vendor at a street shop, illustrating users demanding more from cloud providers

Users Demand More From Cloud Providers

Growing calls for SLAs are increasing pressure on the entire cloud service supply chain Cloud computing, an industry dependent on the availability of high-speed internet connectivity, grew on the realisation that internet bandwidth could be used for more than just downloading large files. However, the cloud’s initial lustre is starting to wear off and businesses are starting to query why they should move to the cloud and what happens once that leap is taken. The […]