The emergence of new media (such as Twitter, Facebook, LinkedIn, Flickr, YouTube and even the virtual world of Second Life) is spelling new challenges for businesses. They have widened the scope for consumers to air their fury against any product imperfections or service inefficiencies they experience. They have in fact become a potent weapon like no other as the damage is instantaneous and global. Companies have to deal with them with a sense of urgency, […]
business processes
3 posts
The future belongs to a virtualized IT world, which functions on the basis of business processes. In fact, fifty-nine percent of European CIOs surveyed by IDG Research Services for a recent ‘CIO2CIO Perspectives’ report on Optimizing Virtualization Investments indicated that their companies are actively investing in virtualization initiatives. Additionally, they confirmed that virtualization technology is increasingly showing its influence in business-critical services. More than half those users plan to virtualize business-critical services as part of […]
Cloud computing can offer small and midsize companies wonderful potential benefits — in cost savings, time efficiency and simplifying business processes. However, solution providers must be able to distill the hype from the benefits of cloud computing to provide a solid foundation for any solution. Following are eight typical customer concerns you’ll need to address when selling a cloud solution. 1. Will I save money by going to the cloud? SMB customers are acutely aware […]