Small businesses looking to ditch old PBX landline phones can save big and increase staff productivity by migrating to Internet-based phone systems. The telephone switchboard and landline desk phone may not be dead, but they are becoming relics of the past along with office ashtrays and typewriters. Businesses are increasingly turning away from PBX (private branch exchange) phone systems and toward VoIP (Voice over Internet Protocol) telephony, which enables conversations to travel as data across […]
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The SMB market for VoIP services is about to explode and service providers unprepared to meet that demand risk losing a hefty chunk of that key customer base, a new survey commissioned by Metaswitch Networks reports. The 2011 version of a regular survey of U.S. SMBs conducted by market research firm Inzenka showed that 27 percent of the 700 companies surveyed are already using VoIP and another 50 percent are planning to deploy it in […]