auto attendant

With Voice over Internet Protocol (VoIP) intruding enterprise telecommunications systems, a number of technologies are being introduced to help enterprises manage the VoIP calls. The VoIP auto attendant is one such technology, which helps business offices manage inbound calls and route them to the correct person. A VoIP auto attendant, also known as a virtual receptionist, interacts with the caller to manage calls in a professional manner and enhance the efficiency of customer service. According […]