The emergence of new media (such as Twitter, Facebook, LinkedIn, Flickr, YouTube and even the virtual world of Second Life) is spelling new challenges for businesses. They have widened the scope for consumers to air their fury against any product imperfections or service inefficiencies they experience. They have in fact become a potent weapon like no other as the damage is instantaneous and global. Companies have to deal with them with a sense of urgency, […]
consumer
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The Motorola Atrix smartphone introduced at the Consumer Electronics Show (CES) is the first of what may soon prove to be a broad generation of handsets that can double as a laptop computer. The phone has a hypervisor embedded in it that can receive and run the presentation of a Windows application on a large screen. In that sense Atrix is more than a smartphone. It’s a device intelligent enough to sub as a PC […]
A few weeks back, I was on a panel of media pundits asked to make predictions about what might happen in the technology business in 2011. One prominent member of our group, seeking to stake out a bold, contrarian position, asserted that 2011 would be the year that “cloud computing” would be revealed to be a big nothing, an over-hyped concept that in the end is more about marketing than actual technology. He’s so, so […]