TECHNOLOGY EXPERTISE AND BUSINESS CONSULTING SERVICES
Avoid the hot seat of bad technology decisions and sunk cost spending.
- Helping you completely understand what’s available in the market today.
- Gathering data and analyzing the validity of cloud services for your operations.
- Better use of your current technologies to sell more, sell faster, and keep customers happy.
- Technology and business process analysis to best integrate what you have, and to plan to integrate what you need.
- Compete the integration of technologies you may not yet have fully leveraged.
- Create an integration plan to identify priorities and projected areas of attention.
- Provide integration counsel or direct technical resources for integration completion –
our expertise on- demand. - Complete cloud, web service, and legacy integration projects with on going support options.
- Conversations about your business expectations and how they align with technology.
- Discuss the common considerations when looking to leverage cloud efficiencies.
- Walk through the financial impact of maximizing your current infrastructure or moving to cloud based resource sharing.
- Agree to invest your time further in understanding how to best leverage technology.
TOOLS
- Tools to improve, migrate, integrate
- Capacity planning
- Utilization modeling
- Data preparation
- File & structure organization
- Email systems preparation
- Infrastructure and access testing
- Process flow validation
SECURITY
- Measures and best practices
- Access controls and administrative rights
- Password portability
- Data quarantine
- User training and monitoring
- Technician access controls
- Data center physical security & intrusion prevention
- Migration inspections and validation
BUDGET
- Pre-planning validation
- Approved budget confirmation
- Change management controls
- Data storage validation and reporting
- Archiving validation and reporting
- User count validation and reporting
- Application configuration validation and reporting
- Final sign-off cross reference prior to kickoff
MILESTONES
- Documented project management
- Project timeline agreement prior to initiation
- Prioritized installations, upgrades, integration
- Parallel systems turn up for pre-
production testing - Data cut overs and voice system cut overs during best hours
- Pre-
train user community - Pre-
train administrators - Formal sign off to appropriate stages and project completion
TECHNOLOGY
- What is happening in the market?
- Will cloud computing integrate into what I already have?
- Can I keep some of what I already have?
- What controls will I have?
- Will I own my data?
- Does this improve my security?
- Can you produce a data and voice technology strategy for us?
OPERATIONS
- Will it be just like flipping a switch?
- Will I have to change the way I do business?
- Will my people be able to understand it?
- Will my customers be happy with it?
- Will I need trained people to support it?
- Will this improve my backup and continuation plan?
- Can you provide operations process improvements?
FINANCE
- What is the short term and long term spending impact?
- What surprises can I expect in the middle of a budget cycle?
- Will my fiduciary responsibility be protected?
- What other risks come into play or need consideration?
- Will I have to invest in hardware or software again?
- Who has responsibility for upgrade costs and integration?
- Can you validate our technology spending budget?
SALES & MARKETING
- Will cloud voice and data improve our selling performance?
- Will you help me fully leverage what I already have?
- How do I capture new business with technology?
- How can I protect my current business with technology?
- Does cost move up and down with my marketing cycles?
- How can I improve social media and other marketing?
- Can you produce a sales and marketing strategy?