Forecasts from the global analyst firm Ovum reveal that OTT VoIP will cost the global telecoms industry $479bn in lost cumulative revenues by 2020, which represents 6.9% of cumulative total voice revenues. However, new research Future of Voice provides some reassurance to operators that are fearful of the demise of traditional telephony. It suggests that although revenues continue to fall, voice traffic is simply shifting rather than collapsing. Carefully targeted price increases are expected to […]
voice telephony
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