Two recent events reminded us this spring that cloud computing infrastructures are vulnerable to the same genetic IT flaw that plagues traditional data center operations: everything fails, sooner or later. The failure modes of cloud vs. traditional data center architectures may differ in nature and frequency, but the threat is the same – outages, downtime, lost revenues and damaged customer trust. Ironically, these same recent events also highlight how cloud infrastructures, when managed correctly, actually […]
operational excellence
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