One of the few sure things in the online world is Amazon.com. The site never seems to go down, despite the fact that it’s serving millions of customers every day. Yet even the mighty Amazon — or, more accurately, its cloud services unit, Amazon Elastic Compute Cloud — collapsed in April for about 24 hours, taking with it customers like Reddit, foursquare, Hootsuite and hundreds of other websites, some of them run by small businesses. […]
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