Cloud computing and business analytics are set to inject new life into the business process outsourcing (BPO) sector through reduced upfront costs and better use of the data. IT-enabled BPO is big business, but IT’s role is largely as an enabler of efficiencies. The IT infrastructures that support BPO can be fine-tuned to cut costs, […]

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The cloud computing industry rolls along at a staggering pace. So much so that one of the biggest issues currently affecting adoptees is the speed at which it expands. It may sound like a badly made ’90s sci-fi flick, but ‘Cloud Sprawl’ is causing many a headache for IT directors across the globe. And while […]

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Next month – all being well – the UK Cabinet Office will lift the lid on what form the UK public sector Cloud Computing strategy will take. Notably absent from the national ICT strategy announced back in April, Cloud has not been forgotten, but the grandiose plans for an over-arching G-Cloud that were being formulated […]

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There is no shortage of hype about cloud services, both positive and negative, but it is often difficult for potential customers to do an objective cost / benefit analysis. In addition to promising productivity and business process benefits, cloud computing can be very attractive to cut rapidly both capital and operating expenditure. There may, however, […]

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