Small businesses and start-ups will push the use of cloud computing into the IT mainstream as security concerns continue to hinder take up among larger firms. Steve O’Donnell, a member of the Institute of Electrical and Electronic Engineers’ cloud technology division, explained that the needs of small companies are perfectly met by cloud technologies. “Start-ups need to be agile. They’re concerned about costs and speed of execution but not about risks, so they adopt cloud […]
customer relationship management
2 posts
The advent of the Internet afforded a number of different companies options when it came to extending their offerings around the world. eCommerce presented a whole range of new opportunities and now, cloud computing is gaining in importance in this space. Entire networks are being moved to the cloud to enable streamlined operations, greater capability and lower costs. Customer Relationship Management (CRM) is getting a whole new makeover in cloud computing and both companies and […]