Today Forbes had a great article on hosted voice: One of the virtues of Voice over Internet Protocol is that your business can have a sophisticated phone system without installing a phone system. With a VoIP system hosted on the Internet, all you need are the phones. One situation where this particularly makes sense is if you run a relatively small (or lean) business with lots of locations. Rather than have each office install its […]
As the business process outsourcing (BPO) industry is expected to grow strongly this year, a software company encouraged call centers to cut capital and operational costs by using cloud computing. “There’s a new call center model in town. At the very least, you should do your due diligence to decide if it’s right for you,” inContact executive vice president Jim Tanner said in a statement issued Monday. Call centers — expected to grow by 28 […]
According to a story in The Washington Post, the General Services Administration’s decision last week to move its e-mail program to a Web-based system modeled on Google’s popular Gmail program is part of a major government drive to increase federal use of cloud computing. The GSA is the first federal agency to make the Internet switch, and its decision follows the Office of Management and Budget’s declaration last month that the government is now operating […]
Quick cloud computing stats for a Sunday: – CRN predicts that small business spending on Cloud Computing will hit $100 billion by 2014 – IDC estimates the market for public cloud products and services at $16B in 2010, growing to $56B by 2014 – Gartner estimates the Cloud market at $150B by 2013 while Merrill Lynch has it at 160B by 2011 – A recent survey of 500 IT decision-makers by SandHill found that ~50% […]
Diversity Limited, a consultancy specializing in cloud computing/SaaS, collaboration, business strategy and user-centric design recently issued a paper discussing the ten core benefits of cloud computing. This is one the best summaries that I have seen explaining why you should consider web-based software and cloud computing for your business. It nicely encapsulates the significant benefits small and mid-sized business can realize by adopting this approach to IT and telecom services. 1. Cost savings – cloud […]
Hosted voice technology is an innovative new method for delivering enterprise phone system functions to end users. Part of the ‘cloud computing’ concept, a hosted voice system (PBX) acts exactly like a traditional desk phone, but instead of residing locally, all software and functions are housed in the meshPBX state-of-the-art data centers. You simply access your voice needs with a simple internet connection. Hosted voice offers numerous advantages in terms of cost savings, access flexibility […]
Hosted desktop technology is an innovative new method for delivering desktops to end users. Part of the ‘cloud computing’ concept, a hosted desktop looks and acts exactly like a traditional PC, but instead of residing locally, all software and data are housed in the meshDESK state-of-the-art data centers. You simply access your resources with a simple internet connection. Hosted desktops offer numerous advantages in terms of cost savings, security, resilience, flexibility and reduced management. The […]