As Cloud Computing Proliferates, Many Are Turning to Virtual PBX

The year 2011 is expected to be the year of the cloud. What does that mean for you? In essence, it means that it is time to start watching for those solutions and applications that can run effectively in the cloud. One feature SMBs and SMEs are finding delivers considerable benefit is that of the virtual PBX.

According to a Washington Post report, companies in the SMB and SME sector of the marketplace have already discovered that the integration of voice and data into a single hosted communications platform can provide access to new and emerging technologies, as well as capabilities, at lower investments and at a faster return on investment.

These companies are using cloud computing for things like a virtual PBX to manage their server, voice and data instead of having to manage three separate systems. As cloud-based services continue to gain in popularity throughout 2011, new opportunities will emerge for service providers seeking to help fiscally cautious businesses to extend their post-recession budgets and to do much more while spending less.

Among the trends to watch, the most important could be that of the virtual PBX. This platform can help smaller businesses to communicate like Fortune 500 companies without the excessive cost. In addition, those employees who are mobile can be reachable at one number, whether they are in the office or on the road. Co-workers simply use direct-extension dialing or outside callers can be transferred within and between locations without experiencing a hard hand-off.

Remote access to voicemail is also available through the virtual PBX, as well as remote configuration to user features and handsets, content filters and wireless-based backup, and recovery systems. Some features are readily available now, while others are on their way to help make communications within the workplace more efficient and cost-effective.

Aside from the versatility of the virtual PBX, there are other trends to watch as the cloud becomes the platform of choice in 2011. These trends include hosted video conferencing and telepresence, PC over IP, secure network-wide online storage and converged communications.

The idea in cloud computing is to allow the organization – no matter its size – to effectively communicate and operate at the enterprise level without the enterprise cost. Complex solutions can be implemented easily, and hardware and software solutions will no longer be necessary as everything is managed on the cloud.

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Brian

Managing Partner at meshIP, LLC

Brian Byrne is the founder and Managing Partner of Dallas based meshIP, a technology services firm offering cloud computing strategies and services. He is an accomplished executive with senior management experience in all facets of the technology, telecom, cloud computing, and SaaS industries. He has proven success in developing, financing and executing strategic plans as well as launching new ventures. His background includes a record of significant achievement in international business development and his credentials include a MBA in Marketing and Management Strategy from the J.L. Kellogg Graduate School of Management at Northwestern University, a MS from the School of Computer Science at DePaul University, and a BBA in Finance from the University of Notre Dame.

He is also the inventor of the patented meshDETECT, Secure Prison Cell Phone Solutions.

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